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Other Support Services - State-Based & National Support Services
Advocates for Survivors of Child Abuse
Free call 1800 688 009
Ambulance, Fire & Police Emergency
Free call 000
Department of Human Services
After hours Emergency Service
Phone 131 278
Central Intake
Phone 1800 650 227
Domestic Violence Crisis Service
Free call 1800 015 188
Confidential 24 hour crisis response and support.
Mayamarri Healing Centre – Healing for survivors of Child Abuse, Trauma or Neglect
Phone 1300 760 580
Office of the Public Prosecutor- Witness and Victims Services
565 Lonsdale Street
Melbourne
Phone (03) 9603 7666
Fax (03) 9603 7430
Sexual Assault Crisis Line
Free call: 1800 806 292 – 24 hours
A free confidential 24 hour emergency or crisis care service for victim/survivors who have recently been sexually assaulted. This includes crisis counselling support and may include access to medical care and legal processes.
Victims of Crime Compensation and Counselling Service
841 Rathdowne Street Carlton North
1800 00 00 55
Victoria Police Sexual Offences and Child Abuse Service
Level 9, Building A
637 Flinders Street
Melbourne
Phone (03) 9247 6936
Victorian Equal Opportunity & Human Rights Commission
Level 3, 380 Lonsdale Street
Melbourne
VIC 3000
Phone (03) 9281 7111 or
Free call 1800 134 142
Woman’s Health Information Service
Free call 1800 442 007
Ambulance, Fire & Police Emergency
000 (24/7)
Safe Steps
Victoria’s 24/7 family violence response centre.
1800 015 188 (24/7)
Sexual Assault Crisis Line
A Victorian free and confidential 24 hour crisis care service for victim/survivors who have recently been sexually assaulted. This includes crisis counselling support and may include access to medical care and legal processes.
1800 806 292 or 1800 112 343 (24/7)
Child Protection Victoria
You should contact the child protection intake service that covers the area in which the child lives if you have concerns that a child is at risk of significant harm as a result of abuse or neglect.
East Division Intake (includes Goulburn Valley) - 1300 360 391
To report c
ld Protection Emergency Service: 13 12 78.
Victims of Crime Helpline
The Victims of Crime Helpline offers information, advice and support and is the first step for victims of crime to access free services in Victoria. The helpline is pivotal in linking victims to services, ensuring they receive personalised, timely and appropriate support to manage and recover from the effects of crime.
1800 819 817 - 8am–11pm, 7 days a week
1800Respect
1800RESPECT is the national sexual assault, domestic and family violence counselling, information and referral service for all Australians.
1800 737 732 (24/7)